The problem

Most members you lose, you never see leave.

They don't cancel. They stop showing up. You find out when the autopay fails.

42d

M. Almeida · purple

Training partner moved. Empty spot in fundamentals. Gone 6 weeks before anyone noticed.

18d

K. Schmidt · blue, 2 stripes

Two weeks off. Injury? Vacation? Mid-divorce? Discovered when the autopay fails.

11d

P. Souza · white belt

Felt out of place after class three. Slipped out. No follow-up. Never came back.

35%

of all leavers gone in the first 6 months

Dream Art Nürnberg · 156 cancellations · 2023 to 2026

See the cockpit that catches them

Here's what that costs you

Per quiet leaver,
the math is brutal.

Drag your numbers. Watch the leak. Nobody adds it up until it is six figures.

Average monthly fee $100

$40$250

Members leaving per month 5

125

At risk this year

90

members would drift away

60%

ActiveJoin keeps

54

of them on the mat

Each save is worth

$1,200

12 months × your fee

Recovered annually

$64,800 / year

Over 5 years $324,000

Your gym · this year

$64,800 in revenue you're leaving on the table.

Free to start. No card. Set up in a day.

Start recovering revenue, free

Assumes ActiveJoin's at-risk cockpit + retention engine save 60% of would-churn members, who then stay 12 additional months on average. Your mileage varies with how disciplined you run the follow-ups.

The ActiveJoin Retention System

And three more engines running in your gym today.

The cockpit catches silent churn. These three engines catch the rest.

Engine 2 · Members feel seen Live today

Every quiet student, recognized.

Streaks, milestones and coach shoutouts make the quiet regulars feel watched, weekly.

Auto-tracked weekly streaks + freeze tokens
Milestones at 10 to 500 classes
Anniversary badges: 6m, 1y, 3y
Pinned coach notes, private
Coach shoutouts: community feed

backoffice.active-join.cloud/member/achievements

Overview Attendance Belt journey Achievements Social Billing Safety Notes

Coach recognitions

awarded by coaches

🔥

Iron mat

By Ana Souza

"Perfect attendance through the heat wave week, kept the room going."

Dec 2025

🤝

Community builder

By Carlos Gracie Jr.

"Brought three referrals last quarter. Hosted open mat twice."

Jan 2026

Unlocked · 9

of 16 milestones

🥋

First class

Stepped on the mat

Earned Oct 2024

⭐

10th class

Showing up is the hardest part

Earned Apr 2026

☆

50th class

Locked in

Earned Feb 2025

🏆

100th class

Triple digits

Earned May 2025

🎂

6 months strong

Half a year on the mat

Earned Apr 2026

🎂

1 year anniversary

Full lap around the sun

Earned Nov 2024

🎂

3 year anniversary

Three years deep

Earned Oct 2025

🥇

Belt promotion

Climbed to next belt

Earned Oct 2025

Locked · 7

Tap a locked tile to preview unlock →

🔒

500th class

Lifer status

Locked

🔒

4-week streak

Consistent for a month

Locked

🔒

8-week streak

Two months unbroken

Locked

🔒

12-week streak

A quarter of a year

Locked

Engine 3 · Honest belts Live today

Promotions earned, not argued.

Every promotion has a date, a coach, an audit reason. Forever.

Belts and stripes gym-awarded only
Rank rules: adults, kids, no-gi
Promotion eligibility pre-flight built in
Audit history: date, coach, reason
Graduation ceremonies (bulk promote + archive)

backoffice.active-join.cloud/member/belt-journey

Overview Attendance Belt journey Achievements Social Billing Safety Notes

JP

J. Pereira

Started Mar 2024 · 284h on the mat · 312 classes

Active Audit ID · DA-NRG-#218

Current rank

Blue · 4 stripes

since Feb 2026

Weeks on belt

24w

↑ personal record

Stripes earned

6/ 4 to belt

across blue belt

To next stripe

28%

Belt roadmap · tap a belt to set target

5 ranks · currently on blue

White

Mar 2024

Promotion history

6 entries · gym-awarded only

Blue · 4 stripes CURRENT

Feb 2026 · awarded by Coach R. Santos

#218-FEB2026
Blue · 3 stripes

Sep 2025 · awarded by Coach J. Pereira

#218-SEP2025
Blue · 2 stripes

Apr 2025 · awarded by Coach R. Santos

#218-APR2025
Blue · 1 stripe

Nov 2024 · awarded by Coach J. Pereira

#218-NOV2024
Promoted to blue 🎉

Aug 2024 · awarded by Coach M. Silva

#218-AUG2024
White · 4 stripes

Mar 2024 · awarded by Coach J. Pereira

#218-MAR2024

Next stripe · pre-flight

3 of 5 met

Program rules

Adults · Gi

12 weeks · 40 classes · 65% attendance · 2 comps · coach signoff

Engine 4 · Mat safety, audited Live today

Every injury logged. Every pattern caught.

Log an incident mat-side in 10 seconds. Patterns surface before they become lawsuits.

Incident log: tap-burn to ambulance
Severity, body area, mechanism, searchable forever
Pattern detection: drill, injury, class
Follow-up queue + escalation tracking
Insurance-ready CSV export, GDPR-safe

backoffice.active-join.cloud/safety/incidents

Incident log

Mat safety

Mat-side capture for every injury, from minor tap-burns to anything that needed an ambulance.

Last 90d

38

Open

12

Need first review

Follow-up

8

Contact student

Escalated

3

Insurance + owner

Serious / Severe

5

90d

Severity · last 90d

Minor

15

Moderate

16

Significant

2

Serious

2

Severe

3

Body area · last 90d

Back

8

Head / neck

7

Ankle / foot

6

Elbow

6

Wrist / hand

5

Shoulder

5

Top mechanisms · 90d

Sweep · bad landing

6

Joint hyperextension

5

Warmup / drill

5

Fingers / toes caught

4

Accidental collision

4

Search student, description, class…

38 of 38

When Who Severity Body area Mechanism · class Status

24 Jun

yesterday

HA Hugo Aragão

SERIOUS WRIST / HAND

Joint hyperextension

Competition · Carlos · 20:30

FOLLOWUP DUE

23 Jun

2d ago

OC Olivia Castelo

MODERATE BACK

Warmup / drill

Open mat / freestyle

OPEN

12 Jun

13d ago

SB Sofia Barbosa

MINOR HEAD / NECK

Submission held too long

Competition · Carlos

OPEN

9 Jun

16d ago

VP Valentina Pinto

MODERATE ANKLE / FOOT

Fingers / toes caught

Competition · Carlos

OPEN

24 Apr

2mo ago

TB Théo Brandão

MINOR SHOULDER

Sweep · bad landing

Lunch Open Mat · Ana

CLOSED

The retention engine that took our churn
from 75% to 23%.

Most members you lose, you never see leave.

Per quiet leaver,
the math is brutal.

See who's slipping. Before they cancel.

And three more engines running in your gym today.

Every quiet student, recognized.

Promotions earned, not argued.

Every injury logged. Every pattern caught.

Not built in an office.
Forged on our mat in Nürnberg.

Run your gym
like a black belt.

The retention engine that took our churn from 75% to 23%.

Most members you lose, you never see leave.

Per quiet leaver,the math is brutal.

See who's slipping. Before they cancel.

And three more engines running in your gym today.

Every quiet student, recognized.

Promotions earned, not argued.

Every injury logged. Every pattern caught.

Not built in an office.Forged on our mat in Nürnberg.

Run your gymlike a black belt.

The retention engine that took our churn
from 75% to 23%.

Per quiet leaver,
the math is brutal.

Not built in an office.
Forged on our mat in Nürnberg.

Run your gym
like a black belt.